Aged Care Crisis: Why Are Older Australians Waiting So Long? (2025)

The Australian aged care system is failing its elderly citizens, leaving them in a desperate wait for crucial support. But is the government turning a blind eye to the crisis?

Peter O'Shannessy's story is a tragic example of the system's flaws. After a life-altering throat cancer surgery, the 74-year-old was left unable to speak or eat. He required immediate assistance, yet the family's plea for help was met with a staggering wait time. They were told to join a national queue of 121,000 people, with an estimated wait of seven to nine months for the approved care package.

But here's where it gets controversial: The government had recently privatized parts of the aged care assessment system, a move that has sparked debate. The Royal Commission had recommended streamlining assessments but never suggested privatization. Now, more than half of the contracted assessment companies are also service providers, a potential conflict of interest.

As Peter's health deteriorated, his family's desperation grew. His daughter, Eloise, recalls the urgency: "Dad's needs were increasing rapidly. We needed personal care and nursing assistance immediately." The family's calls for help seemed to fall on deaf ears.

The government's response? They claim the median wait time for assessments is just 23 days. But the reality on the ground tells a different story. Former assessors reveal a system under pressure, with elderly people potentially being dropped from waiting lists if they don't respond to phone calls promptly. And this is the part most people miss: The government's own data shows over 116,000 people are waiting for assessments, a stark contrast to their official wait time claims.

Peter's tragic death, just weeks before his reassessment, highlights the human cost of these delays. His final days were marked by suffering and fear, a stark contrast to his wish to speak again. Eloise's words echo the frustration of many: "It's a bureaucratic nightmare for families, and the most vulnerable pay the price."

What's your take on this issue? Is the government doing enough to address the aged care crisis? Should the assessment system be fully privatized, or does it require a different approach? Share your thoughts and let's spark a discussion on this critical topic.

Aged Care Crisis: Why Are Older Australians Waiting So Long? (2025)

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